HR Retail Trainer
4 days ago
**Responsibilities**:
- Responsible for designing, developing, and delivering training programs and materials to retail employees including customer service, sales techniques, product knowledge, and operational procedures.
- Observe and report the daily operations of outlet employees and identifying any areas of improvement.
- Work as communicator between the trainees, managers, PIC to ensure training objectives are understood and supported.
- Train, motivate, supervise, communicate and evaluate food & beverage service staff in accordance with operating policies.
- Conduct on-site training sessions to familiarize new staff with outlet layout, menu, and operational procedures specific to the new outlet.
- Maintain training records and prepare reports on training activities and outcomes.
- Other duties as assigned by superior and the management.
**Job Requirements**:
- **Mandarin speaker** is required for this position.
- Ability to meet deadlines in a fast-paced business environment.
- Proactive, meticulous, responsible, self-starter who can perform with mínimal supervision.
- Ability to plan, multi-tasking, flexible and manage time effectively.
- Excellent written & verbal communication, interpersonal, instructional, presentation, and critical thinking skills.
- **Posses own transport** and willing to work at **Taman Perindustrian Putra Puchong (near Taman Mas).**
**Why Join Us**:
- We offer a **5-day work**week.
- We give out performance **bonus yearly**.
- **Staff** **purchase with discounted rates**, given to those who wish to purchase company products.
- **Free Parking** at company building.
- Company-wide **annual dinners** will be held every year, as employee recognition award celebrations.
- You will have plenty of **opportunity to grow** as a pioneer in our industry.
- We practice a **vibrant & energetic** office culture.
Pay: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- How much is your expected salary?
- Do you have own transport?
**Experience**:
- Retail Trainer: 1 year (preferred)
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