Customer Service

2 weeks ago


Kuala Lumpur, Malaysia Carleton Executive Search Full time

**OPERATION EXECUTIVE**

**Report to Assistant Operation Manager**

The Operation Executive will assist with both Warehouse and related customer service.

Qualifications/Experience:

- 1-2 Year(s) of working experience in the related field is required for this position.
- Fresh graduates or high school leavers without any working experience will be considered too.

Job Requirements:

- Meticulous and detailed orientated
- Strong and proven problem solving
- Ability to work independently
- Well-organized and thorough, even under pressure
- Basic computer skills (Microsoft Office)
- Previous experience in a similar capacity will be an advantage

Key responsibilities:

- Assist walk-in customers with order packing and order collection.
- Daily warehouse stock keeping and maintenance.
- Processing staff entitlement orders and inter-departmental product requisitions. (things ordered by staff, maybe staff have own platform to order, )
- Manage product returns
- Support across aspects of inventory control and movement, including receiving and inspecting product shipments, daily shipments, warehouse storage and monthly & year-end stock take.
- Day-to-day administrative tasks inclusive documentation, filings and general clerical jobs.
- Render assistance during Company events.
- **Handling customer enquiries, complaints regarding all activities in operations.**:

- Support product recalls, shipment status and other delivery queries
- Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and other requirements.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Professional development

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)



  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    **Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...


  • Kuala Lumpur, Malaysia NR Service Consultancy Full time

    JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...


  • Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...


  • Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time 40,000 - 60,000 per year

    Company DescriptionAEON Credit Service (M) Berhad (AEON Credit), established in 1996, is a prominent financial services provider in Malaysia. The company offers diverse services such as Credit and Prepaid Cards, AEON Wallet, Easy Payment schemes, Motor Vehicle Hire Purchase Financing, Personal Financing, and insurance brokerage through its subsidiary, AEON...


  • Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time

    **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...


  • Kuala Lumpur, Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time

    **About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...


  • Cheras, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full time 80,000 - 150,000 per year

    As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...


  • Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

  • Customer Service

    5 days ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...