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Customer Service

3 weeks ago

Kuala Lumpur, Malaysia Carleton Executive Search Full time

**OPERATION EXECUTIVE**

**Report to Assistant Operation Manager**

The Operation Executive will assist with both Warehouse and related customer service.

Qualifications/Experience:

- 1-2 Year(s) of working experience in the related field is required for this position.
- Fresh graduates or high school leavers without any working experience will be considered too.

Job Requirements:

- Meticulous and detailed orientated
- Strong and proven problem solving
- Ability to work independently
- Well-organized and thorough, even under pressure
- Basic computer skills (Microsoft Office)
- Previous experience in a similar capacity will be an advantage

Key responsibilities:

- Assist walk-in customers with order packing and order collection.
- Daily warehouse stock keeping and maintenance.
- Processing staff entitlement orders and inter-departmental product requisitions. (things ordered by staff, maybe staff have own platform to order, )
- Manage product returns
- Support across aspects of inventory control and movement, including receiving and inspecting product shipments, daily shipments, warehouse storage and monthly & year-end stock take.
- Day-to-day administrative tasks inclusive documentation, filings and general clerical jobs.
- Render assistance during Company events.
- **Handling customer enquiries, complaints regarding all activities in operations.**:

- Support product recalls, shipment status and other delivery queries
- Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and other requirements.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Professional development

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)