Hotel Reservation Manager

a. To assist Reservations Manager with the rooms forecasting. b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team. c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently. d. To assist Reservations Manager in training, scheduling, counselling,...

To ensure to set the correct selling strategy / price and the room type availability must be kept accurate - highlighting any potential obstacles to occupancy immediately to the Front Office Manager and Hotel Manager. - To be well versed in hotel reservations system. - To check all Agent/Company profiles created yesterday. Ensure that the new profiles are...

**Company Description**: Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city...

Manage bookings: Handle incoming and outgoing reservations via phone, email, and online platforms for services like hotels, travel, or events.Provide customer service: Answer inquiries about availability, pricing, and services; handle complaints and resolve issues promptly.Process payments: Handle payments, including advance deposits and credit card...

You will be responsible for the accurate recording and processing of all reservations. Maximisation of room sales through pro-active selling techniques. Maintain an up-to-date knowledge of the hotel and its room rates, promotions and facilities. - Top priority is to telephone courtesy and service consistent with the standard and procedures of the Hotel...

Protecting the assets of the company, staff and customers. - Prevent theft. - Prevent accidents and treason (sabotage). - Controlling internal traffic. - To do rounds at designated posts without fear or favor. - To attend a daily pre-shift briefing. - Monitor the movement of Hotel guests / customers through the CCTV system located in the Fire Control Room...

Help the reservation team in their job by offering to them all the technical information in order to engage with customers in a professional manner. - Make sure that the reservation team and front office representatives are completely aware about all the high season dates, the closed dates, the available dates. - Reservation supervisor could accept...

Position: Hotel Hostess (Receptionist) Location: 5-Star Hotel, Petaling Jaya (10 minutes away from Mid Valley Megamall) **Job Scope**: - Warmly welcome guests upon arrival - Manage guest seating arrangements, keep track of reservations and waitlists - Take reservations by phone, online, or in person and update records accurately - Offer information on...

Welcome and check-in guests, making a warm and professional first impression Kindly and promptly address guest inquiries, requests, and concerns Provide information about hotel services, amenities, and local attractions Coordinate with other hotel departments to fulfill guest needs and requests Manage reservations, cancellations, and room assignments Answer...

**Who we are?** - **Maobulous Cat Boutique Hotel & Spa**_ is a growing Cat Hotel & Spa facility services in Subang Jaya, Selangor & our latest branch in Sentul, Kuala Lumpur. Instilling the highest cat standard requirement as our main priority always ensuring all cats are safe on board hence making us as cat parent’s choice for boarding & spa. **Do you...