Operation Manager

1 week ago


Cyberjaya, Malaysia Madre Sdn Bhd Full time

**Job description**:

- Oversee equipment & property maintenance
- Training and perform regular performance, and provide feedback to achieve KPIs
- Provide solutions that address performance issues in a timely and effective manner
- Plan, manage, coordinate and monitor the operational functions to include staffing, process flow, budget management, and daily operations.
- Deliver continuous retail operation, product knowledge, and customer service training programs to store staff to uphold brand standards and drive sales
- Provide inspired leadership for the organization.
- Develop roles and business functions to achieve the company's objectives
- Develop, implement, and review operational policies and procedures.
- Assist HR with recruiting when necessary
- Lead and manage the activities of sales and marketing staff
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and auditing.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Providing a workplace setting that is conducive to productive work
- Work with the board of directors to determine values and mission, and plan for short and long-term goals.
- Make sure that the company has sufficient resources such as personnel, material, and equipment.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Assess overall company performance
- Manage all sales related activities covering setting and strictly monitoring of sales targets and ensures accurate delivery of products in all sales channel
- Formulate and implement marketing strategies to ensure higher sales and profit to the company.
**Job Requirement**:

- At least 2 years in leading a team above 10 people
- Minimum 2-3 years of working experience related to sales/marketing and handling system
- Experience in handling Shopify n Retails Biz will be value added
- Has a strong leadership and organizational skills

**Salary**: RM3,000.00 - RM4,500.00 per month

Schedule:

- Monday to Friday
Application Question(s):

- How much is your expected salary?
**Experience**:

- managing people: 3 years (preferred)


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