Technical Support

5 days ago


Sungai Besi, Malaysia Dpstar Holdings Sdn Bhd Full time

Job description:

- Provide pre-sales technical support and product consultation to customers.
- Assist the sales team in understanding customer requirements and recommending suitable solutions.
- Prepare and deliver product presentations, demos, and technical proposals.
- Respond to technical inquiries and assist with product-related questions.
- Coordinate with the product and engineering teams to ensure accurate and up-to-date information.
- Support in the preparation of quotations and tender documents with technical input.
- Follow up on project progress and ensure customer needs are met.
- Provide after-sales technical support and troubleshooting assistance.
- Conduct training sessions and product knowledge sharing for internal staff and clients.
- Maintain good relationships with customers to encourage repeat business.
- Some relevant Sales tasks

**Requirements**:

- Diploma or equivalent.
- Fresh graduates who are interested to explore this opportunity are welcomed to apply.
- Minimum 1-2 years of experience in technical support or technical sales.
- Good presentation and communication skills.
- Problem-solving skills with a customer-first attitude.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Possess own transport.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person


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