Technical Support

2 days ago


Sungai Besi, Malaysia dpstar Holdings Sdn Bhd Full time 36,000 per year

Job description:

  • Provide pre-sales technical support and product consultation to customers.
  • Assist the sales team in understanding customer requirements and recommending suitable solutions.
  • Prepare and deliver product presentations, demos, and technical proposals.
  • Respond to technical inquiries and assist with product-related questions.
  • Coordinate with the product and engineering teams to ensure accurate and up-to-date information.
  • Support in the preparation of quotations and tender documents with technical input.
  • Follow up on project progress and ensure customer needs are met.
  • Provide after-sales technical support and troubleshooting assistance.
  • Conduct training sessions and product knowledge sharing for internal staff and clients.
  • Maintain good relationships with customers to encourage repeat business.
  • Some relevant Sales tasks

Requirements:

  • Diploma or equivalent.
  • Fresh graduates who are interested to explore this opportunity are welcomed to apply.
  • Minimum 1–2 years of experience in technical support or technical sales.
  • Good presentation and communication skills.
  • Problem-solving skills with a customer-first attitude.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Possess own transport.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: RM2, RM3,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person



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