Technical Service Representative Expert

2 days ago


Petaling Jaya, Malaysia PPG Industries Full time

**Main Responsibilities** (6-10 maximum bullet points in this section) - Develop customer satisfaction with service, response, and problem solving activities. - Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets. - Direct involvement with projects, supplying advice, and expertise for plant and equipment design. - Maintain competitive intelligence to support Sales & Technical. - Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations. - Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted. - Ensure a culture of safety in all levels of service delivery. - Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports - Coordinate the introduction of new technologies/formulations from selection through commercialization. **Main Responsibilities** (6-10 maximum bullet points in this section) - Develop customer satisfaction with service, response, and problem solving activities. - Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets. - Direct involvement with projects, supplying advice, and expertise for plant and equipment design. - Maintain competitive intelligence to support Sales & Technical. - Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations. - Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted. - Ensure a culture of safety in all levels of service delivery. - Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports - Coordinate the introduction of new technologies/formulations from selection through commercialization. **Qualifications** (4-6 maximum bullet points in this section) - Minimum of 10 years of working experience in Paint / Coating industry - Minimum SPM / education background in Chemical Engineering / Polymer Science. - Familiar with 1K, 2K & High Bake System - High experience in Industrial technologies. - Good presentation and reporting skill **About us**: **PPG: WE PROTECT AND BEAUTIFY THE WORLD** **The PPG Way** Every single day at PPG: **We partner with customers to create mutual value.** **We are "One PPG" to the world.** **We trust our people every day, in every way.** **We make it happen.** **We run it like we own it.** **We do better today than yesterday - everyday.** Benefits will be discussed with you by your recruiter during the hiring process. LI-Remote



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