Application/customer Support

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

Responsible in incident management, documentation and other support related tasks to ensure the efficient delivery of our managed services. **Duties & Responsibilities**: - Collaborate with support teams to gather necessary information for troubleshooting and resolution. - Maintain accurate incident records and documentation, ensuring timely updates and...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Role Overview:We are looking for an Application / IT Support Engineer with 3–4 years of experience to provide technical assistance, troubleshoot system issues, and ensure smooth functioning of applications and IT infrastructure.Key ResponsibilitiesProvide L1/L2 support for users through phone, email, and remote tools.Troubleshoot issues related to...

RESPONSIBILITIES & TASKS:Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.Develop, maintain, and support Robotic Process Automation...

Responsibilities:Provide application installation to client/group of companies.Perform Tier 1 and Tier 2 troubleshooting any issues prompted to user web-based or app-based applications.Directs customer support and liaises with the respective principal SME.Perform the configuration, maintenance, enhancement, and technical support to various...

RESPONSIBILITIES & TASKS:Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.Develop, maintain, and support Robotic Process Automation...

Position : Application Support (ERP MRP)Company Nature of Business : ERP systems, Financial, CRMCompany Name : (Informed once shortlisted)Working days & hours : Monday to Friday, 9.00am 5.30pmLocation : Dataran Prima, Petaling JayaCompanyOur client is an established business solutions specialist providing integrated solutions for local and...

Client Support (Mandarin Speaker) – Your First Step into FinTech ImpactAs part of the Client Support team, you will be the vital first touchpoint in delivering confidence and clarity to our clients. This role is more than just technical support — it's a career launchpad into the world of financial technology, offering a front-row seat to the inner...

Employment Type: 1-Year Contract (Renewable)About the RoleWe are looking for a dedicated Application Support Engineer to join our technology operations team. The successful candidate will be responsible for the maintenance, support, and optimization of business-critical applications. This role involves troubleshooting, system monitoring, and working closely...