Customer Experience Specialist

Join our enthusiastic and forward-thinking team, where we blend fresh insights with proven expertise to enhance our customers' operational success. From initial design through to execution, we create effective strategies to uphold and exceed industry service level standards. If you're looking for a dynamic and innovative workplace, we're the right fit for...

Automation & Chatbot Specialist - Customer Experience Specialist **Location**: First Avenue, Kuala Lumpur **Salary**: RM4,000 **Job Type**: Full-time, Permanent We are seeking a skilled **Automation and Chatbot Specialist** to build and enhance chatbot workflows and automation solutions for E-Hailing Support. This role involves collaborating with...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

Communicates concise and accurate information in response to customer inquiries. - Identifying and understanding of customer needs, issues, and requests thereafter provides solutions and/or alternatives in a timely manner. - Follow up customer cases/complaints end to end. - Serves as the customer’s advocate by solving problems on the customer’s behalf by...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

**Job description** - You will become a brand ambassador for a multinational automotive brand servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the client’s end customer...

Company DescriptionDimerco Express (M) Sdn Bhd is a Malaysia-based company headquartered in Bandar Sunway, Petaling Jaya, Selangor. The company serves as a trusted logistics and transportation solutions provider, dedicated to meeting the dynamic requirements of its clients. With a commitment to operational excellence, Dimerco has established itself as a key...

**Company Description** We focus on simplifying school management for early childhood programs. We provide intuitive tools that help educators save time, stay organized, and prioritize nurturing young minds. Our platform covers attendance, communication, billing, and portfolio tracking, all in one easy-to-use system. **Role Description** This is a...

This role is on18-month contract basisThis role is internally known asService Manager. You are the key point of contact for handlingcustomer complaints, issues, and inquiries. You play an active role in maintaining strong customer relationships, ensuring high-quality service experience, and contributing to the continuous improvement of customer satisfaction...

Company DescriptionVerdant Solar is a leading solar energy provider in Malaysia, specializing in delivering premium solar panels, inverters, and batteries to meet the growing shift towards renewable energy. With over 2,000 completed projects and 3,000 satisfied customers, we tailor innovative solar energy solutions for residential and commercial clients. Our...