Quality Assurance

**Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...

Summary of the Role:To develop, plan and administer a wide range of training programs (including technical, soft skills and induction) to Claims Team or where training is required to support claims processing services.To conduct monthly Quality Assurance checking to measure the effectiveness of the training provided; to identify gaps in processes and claim...

What you'll be doing:Perform functional and non-functional testing for platform products and related projects.Understand product requirements and independently prepare test plans and test strategies.Developing and implementing quality assurance strategies and procedures to identify and mitigate potential issuesConducting regular inspections and tests to...

**Key Responsibilities**: Job Summary: - The Quality Assurance and Trainer Executive for Customer Success Managers (CSMs) is responsible for ensuring the highest standards of service delivery. - This role involves developing and implementing training programs, conducting regular quality assessments, providing feedback, and identifying opportunities for...

**JOB DESCRIPTION** **IT Quality Assurance Analyst** The Information Technology (IT) Quality Assurance (QA) Analyst plays a critical role in ensuring the integrity, reliability, and performance of investment systems platforms. This role focuses on evaluating the impact of changes, maintaining system and process quality, and ensuring that enhancements or...

**Quality Assurance Specialist (QA)** At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and...

to support the Quality Assurance / Project team in ensuring that project, processes, and systems meet defined quality standards (documentation, and quality control procedures, helping to maintain and improve overall quality performance) - Assist in executing quality assurance tests and inspections. - Help document and track defects, issues, and test...

We are a dynamic fintech startup dedicated to revolutionizing financial services for small and medium-sized enterprises (SMEs). Our mission is to empower SMEs with innovative digital solutions that streamline financial management, enhance efficiency, and drive growth. As we continue to disrupt the industry, we are seeking a talented Quality Assurance...

Summary of the Role:The senior advisor is responsible for overseeing complex individual policy administration tasks, ensuring accurate and timely processing of customer records and policy issues. This role provides guidance to junior team members, supports quality assurance, and collaborates with leadership to monitor work volumes and address irregularities....

Job SummaryLiaises with business stakeholders, end users, business analysts, project managers, and development teams to identify and document the required tests and test scenarios, ensuring that these cover all the business requirements. They perform, monitor, and report the test execution progress and the overall quality experience of the target test...