Operations Assistant

1 week ago

Damansara, Malaysia KUEMUE TECHNOLOGY SDN. BHD. Full time

**Job Title: Operations Assistant**
**Company**: KueMue Technology Sdn. Bhd.
**Location**: Kota Damansara, Selangor (On-site)

**Job Type**: Full-Time

**About Us**

KueMue Technology is a fast-growing food-tech company focused on creating innovative products that simplify food production for small businesses. Our flagship product, **Bakineer**, is revolutionizing home and small-scale bakery production.

As we continue to grow, we’re looking for a detail-oriented and proactive **Operations Assistant** to support our day-to-day operations. This is a fantastic opportunity for someone who enjoys organizing, solving problems, and keeping things running smoothly behind the scenes.

**What You’ll Do**

**Daily Operations Support**
- Assist in processing customer orders across all platforms (EasyStore, Shopee, TikTok Shop, etc.).
- Support packaging, shipping, and tracking of orders to ensure timely delivery.
- Help coordinate returns and resolve basic fulfillment issues.

**Inventory & Stock Management**
- Monitor stock levels and update inventory records accurately.
- Support restocking processes and work closely with suppliers for incoming stock.
- Help maintain warehouse cleanliness and inventory organization.

**Administrative Tasks**
- Assist in preparing operational reports, delivery notes, and basic documentation.
- Update and maintain operational SOPs as needed.
- Help track and monitor KPIs such as fulfillment accuracy and order turnaround times.

**Customer Experience**
- Assist in tracking and responding to customer feedback from platforms like Shopee, Google Reviews, etc.
- Report common issues to the team to help improve operational workflows.

**Requirements**:

- SPM or Diploma in Business, Operations, Logistics, or any related field.
- 1-2 years of experience in an administrative, logistics, or operations support role (fresh grads are welcome to apply).
- Familiar with eCommerce platforms and shipping tools is a plus.
- Detail-oriented, organized, and able to multitask efficiently.
- Strong teamwork and communication skills.
- Comfortable using basic digital tools like Excel, Google Sheets, and order tracking platforms.

**Bonus Points**
- Experience working with eCommerce businesses or fulfillment centers.
- Familiarity with platforms like EasyStore, Shopee, TikTok Shop, Ninja Van, J&T, EasyParcel, etc.
- Ability to suggest ideas for small process improvements.

**Why Join Us?**
- Be part of a fast-growing, innovative food-tech startup making real impact.
- Learn hands-on about how operations work behind the scenes in a digital business.
- Work with a dynamic, passionate team that values initiative and creativity.
- Grow your career — we love promoting from within.
- Enjoy a collaborative work culture and room for growth.
- EPF,SOCSO, Annual Leave, Bonus, Commission & Salary Increment.
- Training provided
- Unlimited coffee

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Professional development

Work Location: In person

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