Assistant Manager, Operations Support

1 day ago

Damansara, Malaysia MyCU Retail Sdn Bhd Full time

**Job Summary**

The Assistant Manager, Operations Support, helps ensure smooth daily operations by coordinating with departments, monitoring workflows, and supporting continuous improvement initiatives. This role requires strong organizational and communication skills, proficiency in Microsoft Office, and a proactive, adaptable attitude toward learning and taking on greater responsibilities.

**Responsibilities**:

- Assist the Operations Support Manager in ensuring smooth, effective, and professional daily operational activities.
- Support coordination coordinators, and department PIC to understand departmental objectives and support operational alignment.
- Monitor and assess operational workflows to detect inefficiencies and support continuous improvement initiatives.
- Assist in identifying and resolving issues within production or service processes in a timely and effective manner.
- Contribute to the preparation of weekly reports by gathering relevant data and insights for departmental and managerial review.
- Help coordinate and track project tasks, ensuring adherence to set timelines and deliverables.
- Collaborate with cross-functional teams to support the execution of operational plans and performance objectives.
- Maintain documentation and follow up on action items to ensure process compliance and accountability.

**Job Requirements**:

- Able to work under supervision and gradually take on independent tasks with self-discipline.
- Proficient in Microsoft Word, PowerPoint, and Excel for day-to-day reporting and documentation tasks.
- Good time management and organizational skills with the ability to prioritize and handle multiple tasks effectively.
- Strong interpersonal skills to support teamwork and maintain good working relationships across departments.
- Clear and effective communication skills, both verbal and written.
- Willingness to receive guidance and feedback constructively, with a proactive attitude toward learning and development.
- Basic problem-solving and decision-making skills, with the ability to escalate more complex issues appropriately.

**What we offer**
At myNEWS HOLDINGS BERHAD, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary and bonus structure, we offer a range of benefits and perks, including:

- Opportunities for professional development and career advancement
- Comprehensive health and wellness benefits, including medical insurance and wellbeing initiatives
- A vibrant and collaborative company culture, with regular social events and team-building activities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

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