Outlet Manager
2 weeks ago
At least with 3-5 years working experience in Manager level at Food & Beverage industry. Preferably Supervisor specializing in Food/Beverage/Restaurant Service or equivalent.
- Experience in overseeing outlet(s), cost & budget planning.
- Manage and assume overall responsibility for the success of their branches by directing all operational aspects of each branch and driving sales whilst minimizing costs through customer satisfaction and employee engagement.
- Ensure excellent customer service by maintaining high standards of product quality,
- Cleanliness, and overall customer experience.
- Manage and motivate a team of employees, including hiring, training, scheduling, and performance management.
- Monitor inventory levels and ensure accurate stock management to minimize wastage and maximize profitability.
- Develop and implement sales strategies to drive revenue growth and meet sales targets.
- Maintain a safe and healthy work environment by enforcing safety standards and procedures.
- Handle customer complaints and inquiries in a professional and timely manner.
- Prepare and analyze sales and financial reports to track performance and identify areas for improvement.
- Collaborate with other departments, such as marketing and procurement, to optimize operations and enhance customer satisfaction.
- Stay updated on industry trends and competitors' activities to identify opportunities for business growth.
Pay: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Flexible schedule
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
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