Front Office Assistant
1 week ago
The front office Executive is responsible for greeting guests in an efficient and courteous manner and directing operations at properties and managing the day-to-day needs of these properties, including arrival, departures, Long Stay/Short term tenant and custodial tasks, while interacting with tenants to collect and process rents checks, maintain lease agreements, and showroom to potential lessees.
**Responsibilities**:
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures
- Coordinates room status updates with the housekeeping department.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
- Reports any unusual occurrences or requests to the manager or assistant manager.
**Requirements**:
- Minimum SPM/Diploma or equivalent.
- Experience in front office/hospitality is an advantage.
- Basic computer skills, able to use hotel/OTA systems.
- Good communication in English and Bahasa Malaysia.
- Friendly, customer-oriented, and able to handle guest requests.
- Willing to work shifts, weekends, and public holidays.
- Willing to work at **Pavilion Ceylon Hill, Kuala Lumpur or Centerstage, PJ or Neu Suites, Ampang.**
Pay: RM2,200.00 - RM2,400.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
**Education**:
- STM/STPM (required)
**Experience**:
- Office Assistant: 1 year (required)
**Language**:
- English (required)
- Bahasa (required)
Work Location: In person
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