Customer Service

1 week ago

Kuala Lumpur, Malaysia Abhidi Solution Full time

**Job Title: Annotation Associate (Arabic)**

Experience: 1+ Years in content moderation/ customer service

**Position Overview**: As an Annotation Associate, you will be responsible for manually annotating and labeling data items for our client in the Data Annotation space. This role includes supporting various streams that are part of the team/project. You will provide day-to-day support to the project leads and the teams, ensuring the accuracy and reliability of data sets.

**Roles and Responsibilities**:

- Manually annotate and label data items.
- Verify the accuracy and reliability of data sets.
- Create targeted sets to evaluate and improve judgment quality.
- Annotate search results based on how well they satisfy user needs.
- Verify annotated data and correct any errors.
- Maintain records of completed work.
- Ensure consistency in data annotation.
- Provide feedback to improve data annotation processes.
- Collaborate with team members to meet project objectives.
- Analyze test results to identify areas of weakness and make recommendations for improvement.

**Skillset**:

- Native OR Certified in Arabic language and good in English.
- Excellent communication skills, verbal & written.
- Experience with data labeling and categorizing.
- A keen eye for detail to ensure accuracy in annotation.
- Strong research skills to analyze the possible intents behind user search queries.
- Ability to manage time effectively and meet deadlines.
- Ability to analyze data and follow complex instructions.

**Minimum Skills to Hire**:

- A bachelor’s or master’s degree.
- Ability to aggregate and analyze data in Excel.
- Experience with data labeling and categorizing.
- Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).

**Preferred Qualifications**
- Understanding of the domain relevant to the annotation project (Ex: Audio, Text annotation, speech recognition, Natural language Processing.
- Experience with annotation tools and platforms.
- For certain projects, proficiency in specific languages may be required.

Pay: Up to RM4,500.00 per month

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- What is your visa type?

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