Technical Support Executive

**Position Title: Technical Support Executive** Our client is a leading Information Technology service provider that specializes in delivering consultancy and managed IT service to the group of companies. Currently, they are looking for a Technical Support Executive to provide 1st level of technical support for the company’s system. **Key...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

**L2 Technical Support** **Location:(onsite)** work site for L2 Support is "Sultan Abdul Aziz Shah Airport, Complex A, Mas Engineering, 47200 Subang, Selangor, Malaysia" - Provide break/fix support for desktops, laptops, and peripherals - Coordinate with third-party vendors for escalations and hardware replacements - Document issues and resolutions in the IT...

Job Family: Operations / eXpert Operation Center (XOC) / TechnicalReporting: Assoc Manager, Technical OperationsFunctions/Responsibilities:Part of the Managed Services team in supporting the IT Infrastructure. Your responsibilities include technical administration, support and implementation. You are expected to work with our client to ensure IT Support...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

This position is offered on a permanent basis with 6-months' probation period, confirmation is subject to performance.Key Responsibilities:Support sale team activities and recommend suitable system and solutions to the customer requests received.Prepare proposals and quotations as required within established timelines, under the supervision of senior...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

**Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...

Job Responsibilities· Schedule technicians or contractors for service, repairs, preventive maintenance.· Track the status of each service call till resolution.· Receive, record, and triage incoming service requests from clients (call, email).· Conduct or assist in inspections / site visits when required.· Maintain and manage service contracts: renewals,...

**Responsibilities**: **IT Technical Support** - Provide first-level support to employees, troubleshooting hardware, software, and network issues. - Assist in the purchasing licenses, setting up the new MS 365 account users, as well as hardware configuration and software installation. - Update all new joiners profile in the Door Facial Recognition System and...