IT Technical Support and People Experience

5 days ago


Subang Jaya, Malaysia Aonic Sdn Bhd Full time

**Responsibilities**:
**IT Technical Support**
- Provide first-level support to employees, troubleshooting hardware, software, and network issues.
- Assist in the purchasing licenses, setting up the new MS 365 account users, as well as hardware configuration and software installation.
- Update all new joiners profile in the Door Facial Recognition System and printer setup.
- Coordinate with external vendors for any IT equipment purchases/delivery and repairs (laptops, desktop, printer etc.).
- Maintain accurate records of IT assets tagging for the company.
- Ensure security measures are in place, including antivirus updates and software patching.

**People Experience**
- Manage office administration including stationery, name cards, company shirts, etc.
- Support HR in maintaining employee records, conducting onboarding and other activities.
- Perform various ad-hoc tasks as required.

**Requirements**:

- Diploma or degree in Information Technology, Computer Science, or a related field.
- Minimum 1 year of experience in IT support.
- Basic knowledge of administrative procedures and experience in an office environment.
- Strong problem-solving skills
- Ability to work independently and manage multiple tasks.
- Attention to detail and strong organizational abilities.


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