L2 Technical Support

Job tasks - Provide Excellent Remote L2 IT Support - S/W installation / uninstallation - Perform an Incident fix - Update and close tickets (Service Now) - Maintain technical documentation Required skills - Excellent communication skills in English language - Good general understanding of IT principles such as Networks, Hardware and Domains Working...

**Job Tasks** - Providing 24/7 printing area support to non-technical end-users - Analyzing issues and implementing a correct resolution - Contact and provide troubleshooting steps to end-users - Dealing with printer supplies queries - Remote printer configuration - Deployment of firmware and SafeCom software - SafeCom account maintenance - Knowledge base...

Tasks: - Providing 24/7 printing area support to non-technical end-users - Analyzing issues and implementing a correct resolution - Contact and provide troubleshooting steps to end-users - Dealing with printer supplies queries - Remote printer configuration - Deployment of firmware and SafeCom software - SafeCom account maintenance - Knowledge base...

TECH SUPPORT L1 / L2 (KL – Selangor | Hybrid/Onsite)Contract: 12+ monthsLanguages Needed:English + MandarinEnglish + JapaneseRole SummaryProvide technical support to enterprise customers for backup, recovery, and data management solutions. Handle troubleshooting, remote diagnostics, and ensure smooth backup operations with strong customer service.Key...

Location: Kuala LumpurJob RequirementsJob Responsibilities• Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space• Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change...

Provide expert-level technical support for dental CAD CAM products, including troubleshooting, diagnosing, and resolving issues related to design and manufacturing software. - Assist dental professionals (dentists, dental labs, technicians) with product installation, software configuration, and updates for CAD CAM systems. - Guide customers through the setup...

This position is offered on a permanent basis with 6-months' probation period, confirmation is subject to performance.Key Responsibilities:Support sale team activities and recommend suitable system and solutions to the customer requests received.Prepare proposals and quotations as required within established timelines, under the supervision of senior...

Work From Office mode - Location : 3rd floor, Infinite Centre, Unit L3-2, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. - Salary Package : up to RM4500 (Basic Pay), RM200 (R&R Allowance) - Medical & Hospitalization entitlement - Training is provided - Fully vaccinated applicants only - Able to start immediately - Operation Hours : Mon to Sunday (5 Working...

**Responsibilities**: **IT Technical Support** - Provide first-level support to employees, troubleshooting hardware, software, and network issues. - Assist in the purchasing licenses, setting up the new MS 365 account users, as well as hardware configuration and software installation. - Update all new joiners profile in the Door Facial Recognition System and...

Job Family: Operations / eXpert Operation Center (XOC) / TechnicalReporting: Assoc Manager, Technical OperationsFunctions/Responsibilities:Part of the Managed Services team in supporting the IT Infrastructure. Your responsibilities include technical administration, support and implementation. You are expected to work with our client to ensure IT Support...