Current jobs related to IT Helpdesk Support - Shah Alam - EPS Ventures Sdn Bhd

  • Executive - IT Helpdesk

    4 days ago

    Shah Alam, Malaysia Edaran Otomobil Nasional Berhad Full time

    **Summary** - Manage IT Helpdesk services - Attend 1st level IT general technical support (technical & SAP system) - Maintain reports and system documentations **Responsibilities**: - Provide first level support on IT hardware and software to users in EON HQ and branches - Log all calls received into Helpdesk system and ensures fast response to customer...

  • Internship - Helpdesk

    6 days ago

    Shah Alam, Selangor, Malaysia Rentwise Sdn Bhd Full time 14,400 - 18,000 per year

    Job OverviewAssist the Helpdesk team in providing first-level IT support to end users. This internship offers hands-on experience in troubleshooting, ticketing systems and technical communication.Key Responsibilities:Assist in responding to user queries via phone, email or ticketing system.Help perform basic troubleshooting for PCs, laptops, printers and...

  • Desktop Support

    6 days ago

    Shah Alam, Malaysia Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

  • IT Helpdesk Support

    4 days ago

    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: IT Helpdesk Support - Japanese Speaker** **Location: Shah Alam** **Tenure: 2-Year Contract (Renewable Basis)** **Salary: RM 8,000 - RM 9,000** **Working Hours**: **First 6 Months**: Fixed Night Shift: 5PM - 2AM / 8PM- 6AM/ 10PM-8AM Includes shift and training allowance **After 6 Months**: Regular Day Shift: 8:00 AM - 5:00...

  • IT Helpdesk Specialist

    1 week ago

    Shah Alam, Malaysia Sophic Automation Sdn Bhd Full time

    **Responsibilities**: - _Provide first-level technical support to end-users, ensuring timely resolution of issues. _ - _Document all support interactions and resolutions in the ticketing system. _ - _Collaborate with internal teams to escalate complex issues and coordinate solutions. _ - _Conduct remote troubleshooting and guide users through step-by-step...

  • IT Support

    1 week ago

    Shah Alam, Malaysia myTukar Sdn Bhd Full time

    **Role and Responsibilities** - Perform desktop, laptop, printing, and peripherals support - Software installation and troubleshooting - Manage Windows 10 & 11, MS Office Applications, network connectivity, printer mapping etc. - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the...

  • IT Support

    11 hours ago

    Shah Alam, Malaysia Puncak Tegap Sdn Bhd Full time

    **Job description** Requirement: - Diploma/Degree in IT or related discipline. - Willing to learn. - Have basic understanding on the IT part & infrastructure. Responsibility: - Resolve support tickets in a fast and professional manner - Keep support requester updated on the progress of resolving their support ticket - Log any bugs or feature request in...

  • IT Support

    4 days ago

    Shah Alam, Malaysia Puncak Tegap Sdn Bhd Full time

    **Requirements**: - Strong Analytical and troubleshooting skills - Excellent interpersonal communication skills (both verbal and written) - Ability to work effectively in a fast-paced implementation environment - Proactive to anticipate the needs of production - Team player - Highly organized with an ability to do multi-task - Thrive in a high pressure,...

  • IT Support

    11 hours ago

    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: (IT Helpdesk Support/ IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical issues...

  • Admin IT Support Executive

    10 hours ago

    Shah Alam, Malaysia Tri Shaas Sdn Bhd Full time

    **1. IT Support**: - **Hardware Maintenance**: Set up, troubleshoot, and maintain computers, printers, and other office equipment in the stores. - **Helpdesk Support**: Serve as the first point of contact for outlet staff needing assistance with IT-related issues. - **Data Backup & Security**: Ensure regular data backups and implement data security measures...

IT Helpdesk Support

2 weeks ago

Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

**Position: (IT Helpdesk Support/ IT Support level 2) (US Market)**

**Location: Shah Alam**

**Tenure: 2 years contract (Renewable basis)**

**Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)**

**Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)**

**Responsibilities**:

- Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
- Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
- Maintain comprehensive case documentation in customer relationship management (CRM) system
- Identify issues and log defects for software improvements
- Work in other technical areas of software support as customer and business needs require

**Job Requirements**:

- Bachelors in Computer Science, Computer Networking,
- Information Science, Computer Engineering, Networking, Information Technology, Business IT, Programming, or any that is equivalent
- Knowledge in: SSL, Web certificates, Proxy Servers, Windows Servers, SQL, LDAP
- Background working as Server Administrator, Network Administrator will be an advantage.
- Experienced in Networking, web servers, web certificates or proxies.
- Background in software support or technical customer service with direct end user contact
- Ability to provide excellent customer service including strong troubleshooting, analytical, and problem-solving skills
- Aptitude to gain understanding of systems administration and troubleshooting of multiple operating system

**Job Type**: Contract
Contract length: 24 months

Pay: RM4,200.00 - RM4,500.00 per month

Work Location: In person