Customer Success Executive

**People Management** Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework. **Customer Centricity** Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share...

Location: Aurora Place Bukit JalilResponsibilitiesBuild and maintain strong client relationships, serving as the main point of contact post-implementation.Understand each client's business processes, challenges, and success metrics to ensure optimal use of the system.Conduct regular health checks and business reviews with clients to drive adoption and...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Overview of the Position**: The role involves interacting with customers _(referring to our agents, known as Independent Business Owners (IBO))_ to address their concerns, respond to inquiries, and assist with their needs through various channels. Additionally, providing support to department management to guarantee efficiency, organization, customer...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

Client is a leader in EPCC (PV) Technical 1. Overseeing the team’s quality/effectiveness/timeliness of design, testing and project stages 2. Provide clear direction and technical expertise at functional/organizational level in design, development, and systems integration. 3. Able to make quick decisions and solve technical problems to provide an...

**Overview of the Position**: This role involves leading a team, both local and overseas customer service team, to provide excellent support to Independent Business Owners (IBOs) by addressing their inquiries, feedback, and complaints. The position is responsible for creating a productive and efficient work environment while ensuring that the customer...