Customer Service Support @ Penang
6 days ago
**Key Responsibilities**:
- Handling daily customer calls, enquiries, warranty claim and complaints.
- Prepare service quotation and follow up quote.
- Service Order creation, and liaise with S&D team for schedule arrangement for customer.
- Depot order creation, follow up and deliveries.
- Certificate printing and deliveries.
- Stamping arrangement with Metrology
- Handling PR for service tools, part and calibration adhoc request and arrangement.
- Admin duties
**Mandatory Requirements**:
- At least a Diploma, Advance Diploma or equivalent
- 2 to 3 years working experience, preferably in Customer Support
- Fresh graduates are encourage to apply
- Good command of English, both spoken and written
- Verbal Mandarin knowledge is an added advantage
**Competencies**
- Good Communications skills
- Interpersonal skills
- Problem resolution skills
- Multitasking
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
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