Customer Support
6 days ago
Job details:
- Industry: BPO
- Work location: Bayan Lepas, Penang
- Working schedule: Monday to Friday, 7:00am to 11:00pm, Rotational
- Salary range: Up to RM 10,100
Job responsibilities:
- Assist customers in placing online orders with the client.
- Provide timely support to customers through various communication channels including inbound phone calls and email.
- Process payments and handle confidential client information with precision, ensuring the protection of customers' personal and financial data at all times.
- Proactively support customers to minimize risks to the client's brand and maintain customer loyalty.
- Identify and escalate priority issues through the appropriate channels as needed.
Job requirements:
- Strong communication skills.
- Proficiency in English (business level)
- Proficiency in Korean (native or non-native speaker)
Qualified and interested candidates can apply by clicking the button below or sending your updated resume to
Consultant in charge of the role:
Maho Shiraiwa
Recruitment Consultant
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