Shipping Manager

15 hours ago


Shah Alam, Malaysia CapTalent Consulting Full time

**SHIPPING MANAGER (Shipping Liner)**

**(Based in**Setia Alam HQ, Selangor**)**

**RESPONSIBILITIES**:
**1. Maintain Operational Excellence**:

- Container vessel’s operations: vessel’s scheduling, voyage planning, slot allocation, and ensuring vessels are properly maintained and equipped.
- Negotiation: negotiating with shipping lines, container terminals, freight forwarders, container depots and port authorities to secure favorable rates and terms.
- Logistics and Supply Chain: Deepen cooperation with freight forwarders, NVOCC, SOC owners, etc. to fulfill requirements of shipping liners to expand market share and open new routes.
- Documentation: Ensuring accurate and timely preparation of shipping documentation, such as Booking Confirmation, Bill of Lading, Pre-Alerts, Notices of Arrival (NOA) and Delivery orders (DO).
- Team Leadership: Managing and motivating a team of shipping professionals, including operations staff, port agents, depot staff, and other support personnel.
- Cost Management: Monitoring and managing costs associated with shipping operations, including port fees, shipping agency fee, depot operation fee and other expenses.
- Reporting: Preparing and analyzing operational reports, verifying port and vendor bills, and coordinating with authorities.

2. **Facilitate Relationships**:

- Collaborate with our team members, shipping liners, third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
- Build great relationships with shipping liners, customers, responding timely and following up on issue resolution.
- Provide reporting and documentation support to shipping liners, customers, etc.
- Participate in customer business reviews.

**REQUIREMENTS**
- Bachelor’s degree or above is preferred
- At least 2 years of work experience in the shipping liner company/ freight forwarding/NVOCC.
- Preferably with **Shipping Line Business Development** and excellent follow up with customers and the network
- Good understanding of shipping and logistics, as well as export/import documentation and procedure.
- Resourceful, proactive, presentable, and with a positive attitude
- Proven track record of strong customer service skills, interacting with customers and being client focused
- .Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
- Ability to work in a fast-paced and deadline-driven environment.
- Proficiency in Mandarin **(written & spoken),** English and Bahasa Malaysia languages

**Salary**: RM7,000 - RM10,000, to commensurate with experience.**Position reports to the Assistant General Manager


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