Product Delivery Manager

Jalan Puteri 1/2, PUCHONG, MY, 47100
- INFORMATION TECHNOLOGY
- 10412
- GO_MY_Vice President M2
- Wan Nur Elina SUHAIMI

**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**Job position pitch**

**About the job**

**Job purpose**

As member of the One Workplace team, and in the context of the accountability of Product model in the frame of Product delivery, you manage the relationship between several AXA subsidiaries (entities) across Asia and the Workplace Global Products team, in close collaboration with all relevant team across AXA GO. You supervise product delivery, project execution, track dependencies and manage priority conflicts regarding product deliveries between entities. You also maintain a dashboard to visualize the delivery status of all entity-demands for the Workplace product-family.

Combined with this role you will be the proximity contact for the Workplace Global Product staff located in Malaysia, representing the global product leadership in local HR topics or other initiatives.

**Main missions**

Your responsibilities include:
**(a) Ensure success of your pool of entities regarding Program/Product delivery**

In collaboration with each product line and entities’ project manager
- Enforce Workplace deployment method and contribute to its continuous improvement.
- Support both product and entity into achieving in time, in quality and in budget the migration projects, provide accurate risk and issues view to the whole organization.

**(b) Actively contribute to roadmap build**

In collaboration with each product line and the local IT market
- Engage with CIO/CTO and workplace teams in the entities to agree entity onboarding and roadmaps for deployments.

**(c)** **Prepare and steer steering committees with each of the entities**

In collaboration with each product line and the local IT market
- Ensure the operational governance is in place and run smoothly.
- Set-up and run required monthly governance to open dialog between the entity and the global workplace organization to define priorities and manage issues in a partnership spirit.

**Expected skills & experience**

We are looking for someone with the following experience and skills:
**Experience**
- Experience with workplace infrastructure solutions
- Able to work on multiple simultaneous tasks with limited supervision
- Manage and prioritize tasks and time efficiently. Be able to work under pressure and meet deadlines.
- Knowledge of ITIL discipline
- Senior project management with minimum 3 years in IT operations or IT consulting focusing on Workplace

**Soft skills / transversal skills**
- Excellent inter-personal skills and team-player
- Results-oriented and self-motivated
- Rigorous and organized
- Ability to engage with and manage senior stakeholders across an international footprint
- Ability to interact with technical experts and with process owners
- Excellent verbal and written communication skills in English

**What we offer**

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.