Sales Support

2 days ago

Bandar Bukit Tinggi, Malaysia SAVENA LOGISTICS (M) SDN BHD Full time

Develop and maintain relationships with new and existing customers to increase sales of logistics services.
- Understand customer needs and requirements to provide solutions that meet their expectations.
- negotiate pricing and contract terms with airlines/carriers, within company guidelines.
- Prepare proposals and presentations for potential customers.
- Stay up-to-date on industry trends and developments to identify new sales opportunities.
- Update CRM system with customer contact information and details of interactions.
- Follow up with customers after sales meetings and phone calls.
- Monitor competitor activity and keep abreast of industry news.
- Achieve monthly KPI sales targets set by management.
- Assist with the development and implementation of marketing plans.
- Responsible for offering quotes to current Routing Order and prospective clients for air/sea.
- Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction.
- Guide & monitor junior staffs in their daily task as and when required.
- Responsible for any other work-related tasks as assigned by the superior (HOD) on ADHOC basis and attend trainings provided (if required) to ensure that our service level is always up to the customer's expectations.

**REQUIREMENTS**:

- Fresh graduate are WELCOME to apply.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational and time management skills.
- Excellent team working, motivational, interpersonal, communication and customer service skills.
- The ability to multi tasking and quickly switch your focus.
- Computer literacy, IT skills and typing skills.
- An understanding of sales principles and customer service practices.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Maternity leave

Schedule:

- Monday to Friday
- On call

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 01/31/2025
Expected Start Date: 03/14/2025

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