Lending Ops Analyst

3 days ago


Petaling Jaya, Malaysia MyValiant Full time

**Responsibilities**
- Ensure day-to-day operations comply with the regulatory and internal requirements.
- Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.
- Leverage technology to drive a high degree of digitalisation and scalability.

**Lending General Enquiry**
- To attend to the General Enquiry case raised by Customer Experience. Analyze and to respond within the SLA.
- Ensure case analyse thoroughly and respond to Customer Experience within the SLA.

**User Acceptance Test (UAT)**
- To attend to Lending related UAT as per timeline set.
- Ensure UAT Test Script is updated correctly and review the team lead.

**Requirements**:

- Passionate about solving problems - possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and proposed changes to the operation process.
- At least 2 years of experience in Card operations, journey mapping and process optimization Strong foundation in design thinking and human centric methodologies
- A sharp eye for identifying weak points in processes and workflow structures
- A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesize their insights
- An excellent communicator with top-notch presentation skills as you will often hold presentations, lead brainstorming sessions and trainings, and create reports
- Must be organized and committed to meeting deadlines as you will spearhead both the planning and implementation
- Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment
- Confidence in your abilities to lead organizational change.

**Job Types**: Permanent, Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person



  • Petaling Jaya, Selangor, Malaysia GXBank Full time

    Get To Know Our GX Bank TeamGX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.We are driven by our shared purpose and passion to...


  • Petaling Jaya, Selangor, Malaysia ZOM-IN Full time

    Responsibilities● Be our subject expert in our Lending Operations.● Ensure day-to-day operations comply with the regulatory and internal requirements.● Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.● Leverage technology to drive a high degree of...


  • Petaling Jaya, Selangor, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks.  We're fully committed to supporting your growth and development from the start with extensive on-the-job training and...


  • Petaling Jaya, Malaysia RMJ Consulting Sdn Bhd Full time

    Job Description: Analyst/Associate - Wholesale/Corporate Business Division Location : Petaling Jaya Employment Type : Full-time **Company Overview** Our Company is a a non-bank financial institution and a licensed money lender under the Moneylenders Act, 1951. We specialize in delivering bespoke funding and business solutions to our clients, ensuring...

  • Fraud Ops

    1 week ago


    Petaling Jaya, Malaysia MyValiant Full time

    **Fraud Ops** **Get to know the role**: Reporting to the Fraud Risk & Controls Lead, the role is responsible on day-to-day operations case review and controls for managing a team of Fraud Risk and Controls analysts, as well as assisting in developing procedures for the operation team. - Reviews activity to detect and prevent fraudulent activity based on...


  • Petaling Jaya, Selangor, Malaysia Citi Full time

    The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate...


  • Petaling Jaya, Malaysia Peridot Financing Solutions Full time

    **Exciting Internal Opportunity! We are currently seeking highly motivated individuals to support our Technical Operations Analysts team. We have openings for: **1 Operations Analyst in APAC** **1 Operations Analyst in EMEA **Main Responsibilities**: - Collaborate with Product, Developers and DevOps teams to investigate and resolve reported issues - Assess...


  • Petaling Jaya, Selangor, Malaysia Citi Full time

    The Fraud Ops Intermed Analyst is a senior analyst level position under the Regional Fraud Analytics team, responsible for executing day-to-day activities related to fraud rules development/tuning, fraud analytics, and the preparation of fraud-related MIS reports. This role supports the regional fraud analytics team by ensuring fraud detection systems are...


  • Petaling Jaya, Malaysia MyValiant Full time

    We are looking for a **Fraud Ops Investigation Agents.**He/she will be responsible for managing the team handling the day-to-day processes related to fraud investigation that involve multiple user journeys. - Monitor accounts and transactions regularly to identify fraudulent activities. - Perform fraud investigations and submit reports to the concerned...

  • Business Analyst

    1 week ago


    Petaling Jaya, Malaysia Impressive Communications Full time

    1. Minimum 3 years’ experience as business analyst, experienced in agile project delivery will be additional advantage 2. Required to work fully on-site or 4-1 basis with pre-agreed arrangement with workstream lead(s) 3. Attend Daily Stand-Up (DSU) to update verbally to workstream lead(s) and kanban board on task completion, in-progress, highlight...