Customer Service

3 days ago


Shah Alam, Malaysia Quanterm Logistics Sdn Bhd Full time

**Responsibilities**:

- Handle Air freight pricing quotation & operations arrangement.
- Source rates from local vendor & overseas office / agent partner and provide costing/quotation to sales team / customer / overseas agent.
- Liaise with exporter / importer for shipment details, shipping documents, truck & flight space booking.
- Coordinating with overseas agent & local vendor to ensure prompt and proper movement of shipment updates to customers.
- Check the draft documents such as AWBs, Customs form & shipping doc before send to customer for confirmation / submit to airline.
- Open Job & key in shipment details in system (Data entry).
- Continually reviews freight costs, transportation rates to keep costs down where possible
- Issue billing invoices and follow up payment for COD terms.
- Ensure to close all jobs with completed revenue & cost before the closing deadline.

**Requirements**:

- At least 2-3 year(s) of working experience related to shipping or logistics industry is required for this position.
- Knowledge of Logistics is advantageous but not essential.
- Good communicationskills in English in both written & spoken.
- Ability to work in a fast-paced environment
- Keep organization and time management skills
- Good collaboration and team work abilities

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Application Question(s):

- Notice Period
- Expected salary

**Education**:

- Bachelor's (preferred)

**Experience**:

- Air Freight: 2 years (required)

**Language**:

- Mandarin (preferred)
- English (preferred)



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