IT Operation Analyst
2 weeks ago
Job Summary
Exp needed: 8 years
We are hiring an IT Operations Analyst whose primary role will be operational execution,
data analytics, gap mitigation, and process improvement.
Key Responsibilities:
1. Translate the HOD’s strategic insights and gap analysis into actionable
operational improvements.
2. Support initiatives to close gaps in IT Management, GRC, Cybersecurity, and IT
Support.
3. Provide analytical insights and data visualizations to support operational
decisions.
4. Improve operational performance through continuous monitoring, reporting, and
feedback loops.
5. Implement governance and compliance initiatives and monitor cybersecurity
protocols.
6. Ensure timely follow-up and closure of risk mitigation activities.
7. Ensure effective support for business continuity plans through documentation,
coordination, and scenario testing.
8. Facilitate resilience and rapid response during incidents and disruptions.
9. Serve operational roles in System Administration, IT Governance, Risk (GRC),
Compliance, and Business Continuity to mitigate risks from key personnel
dependencies.
**Requirements**:
- Bachelor’s degree in Information Technology, Computer Science, IT Audit, or a
related discipline.
- At least 8 years of experience in IT operations, data analysis, risk management, IT
audit, and compliance.
- Practical knowledge of IT governance, risk management, cybersecurity
principles, and business continuity execution.
- Strong proficiency in analytical and visualization tools (e.g., Excel, Microsoft
Teams, Power BI, PowerPoint).
- Familiarity with emerging technologies, including automation and analytics.
**Job Types**: Full-time, Contract
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
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