IT Operation Analyst

2 weeks ago


Seri Manjung, Malaysia Kamlax Global Technologies SDN BHD Full time

Job Summary
Exp needed: 8 years

We are hiring an IT Operations Analyst whose primary role will be operational execution,

data analytics, gap mitigation, and process improvement.

Key Responsibilities:
1. Translate the HOD’s strategic insights and gap analysis into actionable

operational improvements.

2. Support initiatives to close gaps in IT Management, GRC, Cybersecurity, and IT

Support.

3. Provide analytical insights and data visualizations to support operational

decisions.

4. Improve operational performance through continuous monitoring, reporting, and

feedback loops.

5. Implement governance and compliance initiatives and monitor cybersecurity

protocols.

6. Ensure timely follow-up and closure of risk mitigation activities.

7. Ensure effective support for business continuity plans through documentation,

coordination, and scenario testing.

8. Facilitate resilience and rapid response during incidents and disruptions.

9. Serve operational roles in System Administration, IT Governance, Risk (GRC),

Compliance, and Business Continuity to mitigate risks from key personnel

dependencies.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, IT Audit, or a

related discipline.
- At least 8 years of experience in IT operations, data analysis, risk management, IT

audit, and compliance.
- Practical knowledge of IT governance, risk management, cybersecurity

principles, and business continuity execution.
- Strong proficiency in analytical and visualization tools (e.g., Excel, Microsoft

Teams, Power BI, PowerPoint).
- Familiarity with emerging technologies, including automation and analytics.

**Job Types**: Full-time, Contract

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance

Work Location: In person


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