Haulage Customer Service

FORECAST VOLUME - To finalise daily, weekly and monthly forecast volume for their customers - To finalise forecast with management during Festive season (CNY, Hari Raya) based on haulage capacity. PRE-PLANNING DELIVERY - To ensure submitted pre-planning are within haulage capacity. - To ensure all re-planning have level of urgency. - Liasing with Planner on...

Full job descriptionAfter received ROT , prepare the Consignment Note (CN) to be provided to the driver before making the delivery.Book a lorry in and out of the port using the computer's CARGOMOVE system.Engage and communicate with (internal/external customer, customer service department, depot, warehouse, drivers and etc.) through...

DELIVERIES & COLLECTION Plan, monitor & control daily delivery and collection activities as per the planned schedules to ensure delivery targets are met and provision of superior service to customers, attend to delivery & collection problems/ delays and ensure they are promptly resolved. JOB ASSIGNMENT Monitor and control assignment of schedule deliveries...

As a Sales Executive specializing in Haulage, Trucking, and Warehouse services, your primary responsibility is to drive revenue growth by acquiring new clients and expanding business opportunities within the logistics and supply chain industry. - Identify and prospect potential clients in the logistics and supply chain industry. - Build and maintain a robust...

Handling the customer enquiries and response - Forecast volume and communicate closely with operation planner. - Monitoring all ROT and updating delivery /collection, staging list and monitor on pending collection list and long overdue deliveries with customer. - Provide additional charges to customer where necessary after getting authorization from head of...

Report to Haulage Manager - To monitor daily planning for delivery and collection schedule of drivers according to customer requirement. - To monitor driver movement from time to time for smooth arrangement - Ensuring data accuracy in haulage system on timely basis. - Communicate with all parties that involve with haulage process (internal/external...

Handling the customer enquiries and response - Forecast volume and communicate closely with operation planner. - Monitoring all ROT and updating delivery /collection, staging list and monitor on pending collection list and long overdue deliveries with customer. - Provide additional charges to customer where necessary after getting authorization from head of...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

Senior Haulage AdministratorCompany: Sea Hawk Global Lines Sdn BhdLocation: Klang, Selangor, MalaysiaReports To: Assistant Manager - HaulageSalary: RM3,000Position Overview:Sea Hawk Global Lines Sdn Bhd is seeking a dedicated and experienced Senior Haulage Administrator to be the backbone of our daily container haulage operations in Klang. This pivotal...

**1 Driver Management**: - To manage and supervise a team of drivers to ensure optimal performance. - Monitor daily arrival and departure times of haulage drivers to ensure compliance with schedules. - Track daily driver attendance against forecasted plans to ensure timely arrivals. **2 Operations Management**: - Oversee the overall operation of the...