Customer Service
2 days ago
**Position: Customer Service ( Mandarin Speaker)**
**Tenure: Permanent**
**Salary : RM 3400 4700**
**Working Location : Klang Valley**
**Responsibilities**:
- Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with internal teams to ensure timely and accurate delivery of services.
- Proactively identify and resolve issues to ensure client satisfaction.
- Analyze client feedback to identify areas for improvement and implement solutions.
**Requirements**:
- Possess a diploma or higher educational qualification.
- Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
- Ability to multitask and prioritize effectively in a dynamic and fast-paced financial environment.
- Strong interpersonal and communication skills.
- Good command of English and Mandarin, both spoken and written, required to serve Mandarin-speaking clients.
**Job Type**: Permanent
Pay: RM3,400.00 - RM4,700.00 per month
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 2 years (required)
**Language**:
- mandarin (required)
Work Location: In person
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