Telecom Customer Support Representative

2 weeks ago


Bangsar, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

_**Customer Service Professional (WFH After 3 Months)**_

Bangsar

5 days a week (Rotational, with 2 days off)

**Shifts**:

- 8 AM - 5 PM
- 11 AM - 8 PM
- 1 PM - 10 PM
- **Basic: RM 1,800**_
- **Performance Allowance RM 300**_
- **Transport Allowance RM 200**_
- **Shift Allowance RM 60**_
- **Mandarin Allowance RM 300**_
- Job Scope:_
- Handle inbound calls from customers
- Identify and diagnose technical issues with products
- Provide effective troubleshooting and solutions to resolve customer problems
- Job Requirements:_
- Minimum SPM with customer service experience; Diploma or Degree holders, as well as fresh graduates, are encouraged to apply
- Proficient in English and Bahasa Malaysia
- Must have a personal laptop for training purposes

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM1,143.24 - RM2,870.74 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Performance bonus



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