Project Delivery Executive

6 days ago

Bangsar South, Malaysia Stampede Solution Sdn Bhd Full time

**Job** **Description**

To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations.

**Key Accountabilities**
- Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets.
- Gain a good understanding of internal department roles, project stages and administrative processes to aid the smooth management from initial brief to final build, delivery and project reporting.
- Respond to client requirements as specified in the contract or SLA.
Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.

**Key Roles**
- Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability.
- Support end-to-end planning, build and delivery of assigned project.
- Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work.
- Major contribution to overall client satisfaction for project delivery.
- Address performance in troubled units/departments to achieve productivity objectives.
- Provide input of key documents into project/account repositories.
- Manage backup/recovery plans, disaster backup scenarios, capacity management and risk management, communication with the client and business compliance to industry rules and guidance.

**Team Work**
- Attend and contribute to team meetings in a positive manner.
- Share information with team members.
- Be comfortable in working with all stakeholders.
- Perform other duties as required, including covering absences/leave where required.

**Job Requirements**
- Diploma or University degree in Computer Science/ Engineering or a related discipline.
- A natural team player attitude.
- Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.
- Able to adapt to change and respond positively when faced with new challenges.
- Able to work autonomously, investigate and think analytically to problem-solve in a creative manner.
- Good financial acumen.
- Be proactive and timely to support the deployment of projects ensuring quality, accuracy and practicality of all tasks.
- Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
- Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage.

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