Customer Support Specialist
1 week ago
**JOB SCOPE**:
- Working in a team to achieve the required KPI elements and SLA
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
**REQUIREMENTS**:
- Excellent English & Mandarin or Cantonese communication (verbal & written) skills.
- Diploma and above or equivalent.
- Minimum 6 months of experience in a call centre environment will be an added advantage.
- Must successfully pass a background check
**SALARY PACKAGE**:
- Mandarin + English (agents) **:RM3600 (basic) + RM200 (shift allowance) + max. RM1000 (performance allowance)**:
- Cantonese + English (agents) **:RM4000 (basic) + RM200 (shift allowance) + max. RM1000 (performance allowance)**
**OFFICE HOURS**:
- Rotational shifts (Monday-Sunday) 24/7
- 9 hours working a day (inclusive 1 hour a break)
- 5 working days + 2 days off (depending on shifts)
**IMPORTANT NOTES**:
- The work equipment will be provided by client (PC, Headset, Camera, Background)
- Attire Requirements: Formal. Tie and Shirt for men and formal for women
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM5,000.00 - RM6,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
-
Customer Support Specialist
2 weeks ago
Cyberjaya, Malaysia Tesla Full time**What to Expect** Customer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Customer Support Specialists are consistently delivering an incredible experience by developing excellent relationships with...
-
Associate Customer Support
2 days ago
Cyberjaya, Selangor, Malaysia Two95 International Full time 42,000 - 54,000 per yearJoin Our Team as an Associate Customer Support Specialist (Mandarin)Language: Mandarin proficiency + B1 (conversational English)Location: WFO in CyberjayaAddress: Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, SelangorShifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift providedWorking days: Monday to Sunday (weekly 2...
-
Help Desk Support Specialist
4 days ago
Cyberjaya, Malaysia HECTADATA Sdn Bhd Full time**Join HECTADATA Sdn Bhd as a Helpdesk Support Specialist!** **Company Overview**: HECTADATA Sdn Bhd is a premier custom enterprise solutions provider, based in Brickfields, Kuala Lumpur. Our technology and platform-agnostic approach make us a preferred partner for government bodies and multinational corporations. Our expertise spans cloud and systems...
-
Customer Success Specialist
2 weeks ago
Cyberjaya, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time**Exciting Job Opportunity!** **Position**: Customer Success Specialist (CSS) - (English & Mandarin) **Location**: George Town, Penang (On-site) **Client Company Size**: MNC **Salary**: RM 3,000 - RM 3,700 **Language Allowance**: RM 300 **Shift**: 24/7 Rotational shift **Qualifications**: - **Education**: Bachelor’s Degree or Diploma in any...
-
Travel Customer Service
1 week ago
Cyberjaya, Malaysia Language Talent Solution Full timeMandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...
-
Customer Operations Specialist
1 week ago
Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time**Customer Operations Specialist - Order to Cash [ **客戶服務 (粵語 演講候選人) ]** **Oil And Gas Company** **Cyberjaya, Selangor** **6 Months Contract** **Mon - Fri, 9 am - 6 pm (OT Allowance Provided)** **RM 2500 - RM
-
Customer Support Specialist
2 weeks ago
Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...
-
Product Specialist 4
2 days ago
Cyberjaya, Selangor, Malaysia Dell Technologies Full time 80,000 - 120,000 per yearThe Services Account Executive acts as the focal point and leader for coordinating all infrastructure services, Managed services and engagement activities with customers and partners as required based on the allocated territory and accounts. The selected candidate will work with Dell Account teams (account managers, presales, and specialty sales) and CSG...
-
Customer Support Manager
2 days ago
Cyberjaya, Malaysia Deriv Full timeJob Information Job Opening ID - ZR_1948_JOB Date Opened - 08/11/2024 Industry - Customer Support Job Type - Full time City - Cyberjaya Country - Malaysia Are you ready to revolutionise customer support in the fast-paced world of online trading? As our Customer Support Manager at Deriv, you'll lead a dynamic team that directly impacts thousands of...
-
Customer Support
2 days ago
Cyberjaya, Selangor, Malaysia Two95 International Full time 48,000 - 72,000 per yearWE ARE HIRING Title: CUSTOMER SUPPORT - MANDARIN & ENGLISH ( PERMANENT NIGHT SHIFT )GOOD SALARY PACKAGE: RM4,000 - RM6,000 JOB REQUIREMENTS • Experience range: 0-5 years• Fresh graduates are encouraged to apply • Open for SPM/Diploma holders• Shifts : Permanent night shift• Work location: Cyberjaya• Language proficiency: Need to be fluent in...