Payment Operations Analyst

2 weeks ago


Kuala Lumpur, Malaysia SHERA Consultancy Full time

**Hybrid**: 3 days WFH, 2 days in-office

**Location**: Office near KLCC

Join a global tax‑free shopping & payment solutions provider that operates at the forefront of international financial services. We are hiring for a Payment Operations Analyst role, ideal for those who are detail-oriented, analytical, and passionate about financial systems.

**Key Responsibilities**:

- Monitor and manage scheme fees (VISA, Mastercard, AMEX, etc.)
- Maintain accurate system data and fee structures
- Perform daily and monthly reconciliation tasks
- Support business analysis and reporting
- Coordinate with Compliance to ensure regulatory alignment
- Oversee and authorize cash settlements
- Collaborate with cross-functional teams (Sales, Finance, Customer Care)

**Requirements**:

- Bachelor's in Business, Finance, Economics, or related
- 3+ years in payment operations / financial services
- Strong Excel & financial system skills
- Excellent communication & problem-solving abilities

**Why Join?**
- Work with a global brand in a hybrid, modern work setup
- Career growth in a high-impact, fast-paced environment
- Supportive and multicultural team culture

**Job Type**: Permanent

Pay: RM6,600.00 per month

**Benefits**:

- Work from home

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- financial operations, business analysis, or payment systems: 3 years (required)

Work Location: In person



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