Deal Desk Analyst

1 week ago


Kuala Lumpur, Malaysia Confluent Full time

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

We are looking for a Deal Desk Analyst to join our global team. Reporting to the APAC Deal Desk Manager, you will support our sales teams with quotes, contracts, and pricing and have an opportunity to work cross-functionally throughout our organisation. For this role, an analytical mindset and attention to detail are imperative.

**Responsibilities**:

- Manage complex, nonstandard deals with multiple cross-functional partners
- Provide stakeholders with deal analysis and visibility into contract complexityAdvise sales on deal structures, pricing strategies, commercial terms, and approvals
- Partner with Sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields
- Craft intelligent deal structures that increase revenue while mitigating contractual risks
- Partner with Revenue and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
- Drive consistency across deal process by helping to optimise, streamline, and align quote-to-cash processes
- Monitor deal progress and support Sales with closing bookings

Required Skills and Experience:

- Bachelor’s degree in Business (ideally)
- At least 5 years of Experience in Deal Desk, Sales Ops, contracts, and/or pricing
- Experience supporting and advising SaaS and On-Prem Sales teams
- Experience partnering closely with cross-functional teams such as Sales, other SalesOps team members, Legal, and Finance colleagues
- Experience working with remote sales and business partner teams
- Dedication to excellent customer serviceStrong oral and written communication skills with the ability to synthesise and effectively communicate information across teams
- Proven project management experience and ability to own and run deals end-to-end
- Organised, strong attention to detail, and goal oriented
- Ability to work independently and multitask effectively
- Innate curiosity and not afraid to ask thoughtful questions
- Energetic, dedicated, and ambitious
- Salesforce CPQ experience preferred

LI-CH

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
- #LI-Remote_


  • Deal Desk

    2 days ago


    Bangsar, Kuala Lumpur, Malaysia Hitachi Vantara Sdn Bhd Full time 90,000 - 120,000 per year

    Our CompanyWe're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we...

  • Deal Desk

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Vantara Corporation Full time 800,000 - 1,200,000 per year

    Our Company We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate,...

  • Deal Desk Coordinator

    2 weeks ago


    Kuala Lumpur, Malaysia AXIATA DIGITAL & ANALYTICS Full time

    **What you will do?** This individual will be reporting to **Deal Desk Coordinator** and be responsible for supporting our Sales team through creating, reviewing, and verifying details around the signed agreements. This Coordinator will support the deal process by receiving pre-approval from internal teams concerning orders and pricing; providing account...

  • Deal Desk

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Vantara Full time 80,000 - 120,000 per year

    Our CompanyWe're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate,...


  • Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time

    Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...


  • Kuala Lumpur, Malaysia Tentacle Infotech Full time

    **Job Title**: Service Desk Analyst **Experience Level**: 1 Year **Job Summary**: We are seeking a motivated and customer-focused **Service Desk Analyst** with 1 year of IT support experience. You will serve as the first point of contact for technical support, resolving issues efficiently and ensuring high customer satisfaction. This role offers...


  • Kuala Lumpur, Malaysia Diksha Technologies Sdn Bhd Full time

    **Job Title: IT Service Desk Analyst** **Budget**: Dependent on background and experience **Duration**: 1 Year (Renewable) **Number of Positions Open**: 1 **Role Context & Purpose** The IT Service Desk Analyst will play a pivotal role in contributing to projects that have a significant impact on the organization. This position will provide essential IT...


  • Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...


  • Kuala Lumpur, Malaysia Censoft Malaysia Full time

    We are looking for a dedicated and proactive IT Support Technician to join **as IT Service Desk Analyst.** This role requires rotational 16 **Certification**: - An **ITIL certification**is desirable. - Mandatory - Mandarin Language Certification : HSK Level 8 (score of 270+) and BCTL Advanced Level **Roles and Responsibilities** - Collaborate with team...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CANOPUS GLOBAL BUSINESS SERVICES SDN BHD Full time 12,000 - 72,000 per year

    Job Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-user's issues. candidate will be responsible for diagnosing, troubleshooting, and resolving IT-related...