Operation Manager

1 week ago

Johor Bahru, Malaysia Pulai Springs Healthcare Centre Full time

The Operation Manager is responsible for overseeing the daily operations of the healthcare centre to ensure efficient service delivery, regulatory compliance, and high-quality patient care. This role involves managing staff performance, coordinating clinical and non-clinical departments, optimizing workflows, and implementing operational strategies to support the organization’s goals.

**Key Qualifications**:

- Minimum Bachelor’s Degree in Business or Nursing or Healthcare or equivalent.
- Minimum 5 years of experience in healthcare management, hospital administration, or a related leadership role
- Proven track record in managing healthcare operations, regulatory compliance, and effective staff supervision
- Experience in managerial positions with supervising skills
- Strong background in business operations, planning, and budgeting
- Willing to work in JOHOR BAHRU

**Knowledge, Skills & Abilities**:

- Ability to set departmental goals, monitor budgets and costs,

analyze data, prepare reports, and recommend improvements
- Establish, review, and implement policies and procedures in line

with company requirements and regulatory standards
- Oversee daily activities, staffing, projects, facilities, and equipment

to ensure efficient, safe, and cost-effective service delivery
- Ensure adherence to statutory requirements (e.g., Bomba, OSH Act,

Machineries Act), manage inspections, license renewals, and

maintain safety standards
- Monitor service quality, handle complaints, manage

vendors/contractors, and ensure customer satisfaction through

continuous improvement
- Familiarity with patient care processes, clinical support services,

and healthcare technology systems

Work Location: In person

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