Payroll Lead

1 day ago

Kuala Lumpur, Malaysia Persol APAC Business Support Services Full time

**Key Responsibilities**

**Team Leadership & People Management**
- Lead, coach, and support the Finance Admin team to achieve high performance and meet service level expectations.
- Allocate and manage daily team workloads and priorities, ensuring optimal resource use.
- Serve as the first point of escalation for team members on operational and people-related issues.
- Conduct daily huddles, regular one-on-one check-ins, and performance reviews.
- Identify development needs and support ongoing training and capability building.
- Foster a culture of collaboration, accountability, and continuous improvement.

**Operational & Escalation Management**
- Monitor daily service delivery to ensure accuracy, timeliness, and compliance with policies.
- Act as the primary escalation point for internal departments and external stakeholders on Finance Admin matters.
- Troubleshoot and resolve operational issues, escalating to the Manager as required.
- Ensure adherence to internal controls, audit requirements, and standard operating procedures.
- Review and approve key financial transactions within delegated authority (e.g., POs, invoice validations, reconciliations).

**Process Oversight & Improvement**
- Oversee payroll support processes, including timesheet validation, allocation reviews, and resolving variances.
- Ensure efficient procurement and AP processes, including PO lifecycle management, invoice approvals, and payment reconciliations.
- Supervise AR processes such as invoice issuance, debtor follow-ups, and revenue reconciliations.
- Monitor and ensure accurate financial data entry, documentation, and reporting.
- Identify and implement process improvements to enhance efficiency, accuracy, and compliance.
- Support internal and external audit activities by ensuring data readiness and procedural compliance.

**Requirement**:

- Bachelor’s degree in finance, Accounting, Business Administration or a related field.
- Minimum 5-7 years of experience in payroll processing, procurement or finance administration roles.
- At least 2-3 years in a team lead or supervisory position, preferably within a shared services or finance operations environment.
- Proven experience handling payroll support, procurement and financial processes.
- Demonstrated ability to manage escalations and resolve complex operational issues.

**Job Types**: Full-time, Permanent

Pay: Up to RM7,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person

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