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Key Accounts Manager

3 weeks ago

Batu Kawan, Malaysia Visionary Solutions Sdn Bhd Full time

To grow the existing accounts entrusted in the portfolio, and acquire new accounts/clients to achieve company set targets.
- Lead and coordinate with internal team of specialists in delivering strong partnership support to retailers with the aim of growing our sales volume, and customer satisfaction level
- Ensure excellence and differentiation from competitors to ensure retailers/dealers are confident in our brands, products & services.
- Visit customers/retailers regularly to identify their needs, resolve issues, develop value proposition and build strong professional working relationships to gain customer loyalty.
- Evaluate and anticipate needs of the outlets, recommend win-win solutions and build productive long-lasting relationships.
- Work closely with marketing to execute top-notch promotions to generate high sales volume
- Constantly maintain highest standards of execution and ensure brand presence & product availability
- Forecast sales and gather insights and feedback on market trends to improve sales performance
- Ensure company's financial risks are eliminated by ensuring customer payment, account receivable and credit limits are accurate, on time all the time, and take the necessary actions required together with the support of the finance department to reduce the risks.
- Prepare regular reports, meeting minutes, to ensure customers and involved internal colleagues are kept informed appropriately on the relevant topics, status, and action steps.

Job Requirements:

- Minimum 5 years of working experience in retail sales or any related field
- Good communication skill in spoken and written English & Malay.
- Proficiency in Mandarin/Hokkien/Cantonese is an advantage
- Result and customer oriented
- self-motivated and a fast learner to assigned responsibilities
- Good task management and cross functional team coordination skills (a team player)
- Proactive, organize and patience in handling and attending to customers enquiry and project requirements.

Pay: RM3,500.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Retail sales: 5 years (preferred)

**Language**:

- English (required)
- Chinese (required)

License/Certification:

- Driving License (required)

Willingness to travel:

- 50% (preferred)