After Sales Support Executive
3 days ago
**Job Highlights**
- Basic + Attendance Allowance (up to RM300.00 per month based on attendance performance) + OT(when applicable)
- Friendly colleagues to work with.
- Company is expanding fast and stable.
**Job description**
- Independently provide accurate information to resolve problems/issues that arise.
- Execute reports and analysis on the Call Center (CC) Operations on a timely basis.
- Adhere to the Quality Assurance standards set.
- Adhere and comply with the duty roster set by the Supervisor.
- Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
- Continuously educate one’s self with up-to-date and relevant information to support customer service operations.
- Assist in the preparation of other processes as and when assigned/required by the Supervisor.
- Display good team working attitude and behaviour within the CCO work environment and within other divisions in the company.
- Participate in company-sponsored events.
**Requirements**:
- Interested to grow your career in the Customer Service field.
- Possess the right attitude with willingness and humility to learn.
- Must be able to speak and write good English.
- Able to work 24/7 shift (5-day work-week)
- Able to start immediately.
**Fresh graduates are encouraged to apply Training will be provided
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