January Intake Customer Service Executive

2 weeks ago

Puchong, Malaysia Lean IT Consultants Sdn Bhd Full time

**Project**: Telco project

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- Proficiency in Mandarin language will be an added advantage.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.

**JOB DESCRIPTION**:

- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.

Pay: Up to RM2,500.00 per month

Schedule:

- Rotational shift

Work Location: In person

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