Customer Service Executive

1 day ago

Bandar Puchong Jaya, Selangor, Malaysia RED CONTACT SDN. BHD. Full time 24,000 - 32,400 per year

Job description:

Pay: 2, MYR) - 2, MYR) per month

Job description:

NOW HIRING: FRESH GRADUATES & 2025 NEW INTAKES

Location: IOI Boulevard, Puchong (Just a 2-minute walk from IOI Puchong Jaya LRT Station)

Salary Range: Up to RM2,700.00

We are excited to welcome passionate and driven individuals to join our growing team

Key Responsibilities:

  • Handle inbound calls and respond promptly to customer inquiries and feedback regarding our products and services
  • Provide accurate information to customers and internal support teams
  • Effectively resolve customer issues or escalate them to the appropriate departments when needed
  • Ensure timely follow-ups while maintaining high service quality
  • Uphold professionalism and contribute to enhancing customer satisfaction

Who Should Apply?

  • Fresh graduates, individuals who are unemployed, or those recently retrenched are highly encouraged to apply
  • Candidates with at least 1 year of customer service experience will have an added advantage
  • On-the-job training will be provided
  • 12-month contract with strong potential for permanent placement

Perks & Benefits:

  • Salary increment upon confirmation
  • KPI allowance of up to RM post-confirmation)
  • Annual and statutory leave entitlements
  • No midnight shifts
  • Full medical coverage (including during probation)
  • Dental and optical benefits
  • Monthly staff engagement activities (indoor/outdoor with complimentary meals)
  • Company trips
  • Opportunities for career growth and advancement

Workplace Address:

IOI Boulevard, Jalan Kenari 5, Puchong

(Directly opposite IOI Puchong Jaya LRT Station – only a 2-minute walk)

Job Types: Full-time, Contract, Fresh graduate

Contract length: 12 months

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

Job Types: Full-time, Contract

Contract length: 12 months

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development
  • Vision insurance

Application Question(s):

  • Your Age

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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