customer service executive

2 days ago

Petaling Jaya, Selangor, Malaysia TECHNO MECH (M) SDN BHD Full time 27,600 - 28,800 per year

Pay: RM2, RM2,400.00 per month

Job description:

As a Customer Service - Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The salary range of RM2,300 - RM2,400 is inclusive of basic salary and Other benefits.

If this sounds like something you may be a good fit for, Read ON

You will play an important role in :

  • Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.
  • Minimum Diploma in any discipline.
  • Diploma holders with no experience are encouraged to apply.
  • Diploma holders with 1 - 2 years of Call Centre experience preferred.
  • Customer-centric / Strong customer service mindset
  • Good team player with commitment and initiative with the willingness to step into a leadership role.
  • Independent and resourceful, and able to work under pressure.
  • Desire to help others with patience and empathy.
  • Meticulous, well organized, and with the ability to analyze and solve problems.
  • Able to multi-task and effectively manage time.
  • Required skill (s): Communication skill, Customer Service, Microsoft Office.
  • Good communication skills with written and verbal proficiency in English and Bahasa Malaysia.

How this career will benefit you:

Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.

Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.

Additional benefits - Performance incentives

Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.

Click that 'Apply Now,' button and we will talk to you soon.

Contract length: 24 months from 1st January 2024 and subject to yearly renewal .

Application Deadline: Ongoing Process

Expected Start Date: Immediate

Nationality : Only Malaysian

Salary: RM2,300 - RM2,400 per month

Job Types: Full-time, Contract

Job Types: Full-time, Contract, Fresh graduate

Contract length: 12 months

  • Customer Service Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia Zhao Xi TCM Centre Sdn Bhd Full time 40,000 - 60,000 per year

    About the role As a Customer Service Executive at Zhao Xi TCM Centre Sdn Bhd, you will play a pivotal role in delivering exceptional customer service and supporting the overall sales and administrative operations of the company. This full-time position is based in Petaling Jaya, Selangor, and will involve interacting with both customers and internal...

  • customer service executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia ALLIANCE EMPIRE SDN BHD Full time 24,000 - 43,200 per year

    WE ARE HIRING….CUSTOMER SERVICE EXECUTIVE (MALL)ResponsibilitiesProvide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for inquiries, complaints, and general mall information to ensure a positive shopping experience.Greet and assist shoppers courteously and professionally.Handle customer inquiries,...

  • Customer Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia McDonald's Malaysia- Gerbang Alaf Restaurants Sdn Bhd Full time 30,000 - 60,000 per year

    Ready to kickstart your customer service career? Join McDonald's Guest Relations team where you'll develop in-demand skills while making a real difference in customers' experiences. As a Customer Service Executive, you'll gain valuable experience in multichannel customer support, conflict resolution, and professional communication that will set you up for...

  • Customer Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia System Consultancy Services Sdn Bhd Full time 30,000 - 40,000 per year

    Job ResponsibilityJob briefWe are looking for a highly drivenE-Commerce Customer Service Executive to join our team. You will be supporting shoppers via e-commerce platforms and responsible in maintaining solid customer relationships by handling questions and concerns with speed and professionalism. You will support customers to complete their buyerâs...

  • Customer Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Versa Asia Sdn Bhd Full time 30,000 - 45,000 per year

    Monitor and adhere to customer service Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)About the role:We're looking for an enthusiastic Customer Service Executive with a friendly attitude, excellent communication skills, and a commitment to ensure user satisfaction. Join us & be part of a "Versa-tile", and dynamic team.The...

  • Customer Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Teltonika Malaysia Sdn Bhd Full time 36,000 - 48,000 per year

    Brand Nature: Customer Experience & Business Process Outsourcing (BPO) ServicesJob Title: Customer Service ExecutiveLocation: Petaling JayaKey Responsibilities & Duties:Handle inbound and outbound calls, emails, or chats professionally.Resolve customer inquiries, complaints, and issues promptly and accurately.Provide product or service information to...

  • Operations Executive/ Customer Service

    2 days ago

    Petaling Jaya, Selangor, Malaysia Puretech Global Sdn. Bhd. Full time 30,000 - 50,000 per year

    Operations ExecutiveTo deliver high-level administrative and operational support to the management team to ensure smooth execution of corporate initiatives.Assist in coordinating and monitoring business projects, conducting research, preparing reports and presentations to support decision-making and project deliveryAssist in regulatory compliance, corporate...

  • Customer Service

    2 days ago

    Petaling Jaya, Selangor, Malaysia One Mobile Care Sdn Bhd Full time 30,000 - 60,000 per year

    Job description:Job Title: Customer Service ExecutiveCompany: One Mobile Care Sdn. Bhd. (Samsung Authorized Service Center) – Sunway Pyramid, Petaling Jaya.Job OverviewWe are looking for a friendly, customer-oriented individual to join our team as a Customer Service Executive at Sunway Pyramid, Petaling Jaya. You will be the first point of contact for...

  • Senior/Executive, Customer Service

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Doctor Anywhere Full time 60,000 - 120,000 per year

    About the teamDoctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and...

  • Senior/Executive, Customer Service

    2 days ago

    Petaling Jaya, Selangor, Malaysia Doctor Anywhere Full time 60,000 - 120,000 per year

    About the teamDoctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and...