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Quality Analyst
3 weeks ago
About the job Quality Analyst
**Role Name**: Quality Analyst
**Work Location**: Malaysia(PSL office/Hybrid)
**Employment Type**:FTE
**About the position**:
As a software QA engineer, you will define the test strategy and test cases, prepare test data, build automation testing/and conduct manual testing to assess the product quality and stability. You will work with the Scrum Team (Developer, Product Owner & Scrum Master) to go through all the Scrum Events and produce a high-quality potential shippable product artifact. You will be working in a matrix reporting structure; therefore, you will need an acceptable level of proactiveness, communication, and collaboration skills. You will have a chance to be involved in different product development Scrum Teams.
**Desired Skills**:
3+ Years of experience with
Bachelors degree, Master or Ph.D. in Computer Science, Data Analytics, Information Systems, Engineering, or any other fields
Good command of English in both Oral & Written
Good proactivity High Proactiveness Proactive in searching for helps or finding solution, good communication skill and being a team player is a MUST
Strong ability and willingness to learn new products and automation testing tools
Strong conceptual and analytical skills
Heard and able to adapt Scrum Values and Scrum Framework. Experience working in a Scrum Team will be a plus point.
Experience / Knowledge with the following will be a plus point:
- Tosca
- Postman
- ReadyAPI
- JMeter
- Cloud services (e.g., AWS / Azure)
- Toolchain - Git, CI/CD, Docker
- Atlassian stack - Jira, Bitbucket, Confluence
- DB PostgreSQL etc