Customer Service

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Come join the Scania Family! With attractive remuneration and benefits packages, we are looking for Customer Service Advisors who can provide excellent customer service to our customers. We also focus on talent development for every individual, simultaneously with our employees to grow with the business. As a sustainable transport solution organization, we...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Key Responsibilities**: With this role, the incumbent will be responsible to support all sales activities to export customers in the Food Ingredients division. - Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters. - Oversees and manages the order fulfilment process,...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

**Infinity Logistics & Transport** Location: Pulau Indah **Responsibilities**: - Managing the entire shipment fulfillment process including the import and export documentation, from receiving jobs to tracking shipments and ensure delivery time. - Regularly communicating with clients to provide updates on the shipment status. - Handling and resolving...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - PORT KLANG SALARY - RM 2500-3500 **Responsibilities**: **Develop and maintain strong working relationship with customers.** Efficiently respond to customer feedback and requests. **Shipment booking and follow up the closing with shipping liner.** **Requirements**: **Minimum SPM and fresh graduate...

**Key Responsibilities**: **1. Storage Control** - Coordinate and monitor the movement of goods into and out of storage facilities. - Maintain accurate inventory records and ensure data is updated in the system (e.g., warehouse management system, Asolute). - Liaise with warehouse staff to ensure proper placement, labelling, and tracking of items in...

Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...