Customer Support

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

Role: Customer Service Executive Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: -...

Role: Customer Service Executive Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: -...

Join the team at MPS Malaysia Sdn. Bhd.' as a full-time Customer Service Assistant working in Johor Bahru, Johor, MY. In this role, you will be responsible for providing exceptional customer service and support, ensuring our clients receive a delightful experience every time they interact with our business. **What you'll be doing** - Engage with customers...

**Join Our Team as a Customer Service Executive!** Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction makes a difference? If yes, we want YOU to be part of our team! **What You'll Do**: - Provide **world-class customer service** by addressing inquiries and resolving concerns...

Job Description:Collaborate with overseas gaming companies to support and maintain partnerships.Handle customer inquiries via live chat, WhatsApp, and email.Listen attentively to customers' needs and concerns, and provide empathetic, SOP-based solutions to enhance satisfaction.Job Requirements:Minimum qualification: SPM / O-Level / UEC.Fresh graduates are...

**We offer attractive salary and benefits, hybrid work arrangement and Flexi-time arrangement** **Responsibilities**: - Maintain thorough knowledge of company’s services - Achieve or exceed customer service targets and objectives - Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time -...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

We are looking for: Helpdesk Consultant (Customer Support) Industry: Software IT Location: Johor Bahru, Johor Job description: - Troubleshoot and resolve hardware, software, and network issues. - Escalate complex issues and document resolutions in the helpdesk system. - Guide clients on software usage and best practices. - Collaborate with teams to...