QAqc Manager Middle East Africa

**Company Description**:
As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Headquartered in Malaysia and Singapore, the Doka Asia Pacific (APAC) region team serves as the central hub for critical functions including sales, marketing, finance, operations, engineering, HR, product management, and procurement. Established to provide a versatile network of products, systems, and expertise, Doka APAC oversees some of the world's fastest-growing economies, which positions Doka as an ideal partner for diverse projects, from major infrastructure developments like metro systems, bridges, and tunnels to cost-efficient housing projects.

Doka now combines its strengths with Malaysian-based MFE Formwork Technology, market leader in monolithic aluminium formwork. With this acquisition, Doka has achieved another significant milestone in its strategic growth plan and thus strengthened its position in the Asia-Pacific region, an important growth market for the group.

If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Quality Assurance HQ (functionally) and the Head of Procurement MEA/EAP (administratively), this position plays a key role in continuously improving the entire manufacturing process, from outsourcing manufacturers to quality, environmental compatibility, and productivity, in close cooperation with our suppliers. This requires a tailored approach to meet the diverse requirements at both regional and global levels.

You will be responsible for:

- Establish a global SQA and SQD organization aligned with the Supplier Quality structure and procurement strategy
- Collaborate with the Innovation Hub Asia procurement team to prioritize supplier development needs by product, improving cost competitiveness and addressing supply constraints
- As a Quality Manager overseeing mass or serial production of formwork components from outsourced manufacturers, key responsibilities include ensuring products meet all required standards:

- Developing Quality Standards: Create and implement quality standards and procedures specific to formwork components, ensuring consistency and compliance with industry regulations
- Supplier Evaluation and Audits: Regularly assess and audit outsourced manufacturers to ensure adherence to quality standards and identify areas for improvement
- Monitoring Production Processes: Continuously monitor production to ensure compliance with established quality standards and address any deviations
- Quality Control Inspections: Conduct routine inspections of formwork components to identify defects and non-conformities, ensuring timely corrective actions
- Data Analysis: Analyze quality data to identify trends, root causes of defects, and areas for improvement, driving continuous improvement initiatives
- Training and Development: Provide training to outsourced manufacturer staff on quality control procedures and best practices to ensure compliance with quality standards
- Documentation and Reporting: Maintain detailed documentation of quality control activities, including inspection reports, audit findings, and corrective actions
- Customer Interaction: Ensure formwork components meet customer specifications and address any quality-related concerns or complaints
- Compliance with Regulations: Ensure production processes and products comply with relevant industry regulations and standards
- Continuous Improvement: Lead continuous improvement initiatives to enhance the quality of formwork components and production processes
- Ensure that formwork components from outsourced manufacturers meet quality standards, customer satisfaction, and regulatory compliance
- Lead investigations into major issues and special projects, focusing on developing strong relationships with suppliers and the supply chain for product development and parts procurement
- Assist with new product launches by working with suppliers to ensure key milestones are met
- Collaborate with the Innovation Hub Engineering team to define process parameters and ensure supplier processes are capable of meeting product and process requirements

**Qualifications**:
We are looking for a detailed and results-oriented individual with the ability to manage complex, cross-functional projects and a strong focus on achieving impactful outcomes. In addition, we seek the following qualifications:

- Bachelor’s Degree in Manufacturing, Production, Engineering, or related fields
- Certified Quality Auditor/Engineer (CQA/CQE)
- ISO 9001 Lead Auditor and Six Sigma Certification, with experience in quality systems and supplier management
- Minimum of five years' professional experience in a similar role
- Strong knowledge of welding stand