Customer Service Representative

4 days ago

Bayan Lepas, Malaysia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

The opportunity
- Payment Processing: Prepare payment runs (checks, ACH, wire transfers) per terms; ensure timely and accurate vendor payments; monitor and maintain AP aging reports.
- Vendor Management: Respond to vendor inquiries; maintain accurate vendor records (e.g., W-9, tax info); onboard new vendors per guidelines.
- Reconciliation: Perform monthly reconciliations for AP ledger and vendor statements; ensure accurate expense and accrual records for month-end close.
- Reporting: Assist in preparing AP-related reports like cash flow forecasts and aging analysis.
- Compliance: Ensure adherence to company policies, internal controls, and audit requirements.
- Process Improvement: Identify and implement AP process enhancements for efficiency.

What you’ll need to succeed
- Experience in payment processing (checks, ACH, wire transfers).
- Strong vendor management and record-keeping skills.
- Ability to reconcile accounts and support month-end close.
- Proficient in preparing AP reports.
- Knowledge of compliance and audit processes.
- Problem-solving skills to improve AP efficiency.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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