Junior Customer Service

1 week ago

Klang, Malaysia IP LOGISTICS (M) SDN BHD Full time

Receive and process bookings, ensuring accurate cargo details and special handling instructions.
- Follow up with customers to address queries and secure bookings.
- Assist the sales team in daily operations, including documentation and administrative tasks.
- Work closely with the internal teams to ensure smooth execution of import and export shipments.
- Perform any other responsibilities assigned by the management as needed.

**Job Requirements**
- Diploma/ Degree in Business, Logistics or related fields.
- Fresh Graduates are welcome to apply.
- Knowledge of freight forwarding operation procedure in air freight is added advantage.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office, including Word, Excel, and etc.
- **Proficient in English, Bahasa Melayu and Mandarin**.

**Staff Benefits**:

- **Good Remuneration Package**:

- **Medical Allowance**:

- **Incentive**: Performance based incentives to reward your contributions to the company's success.
- **Full Attendance Champion Pool**: Special rewards for employees with perfect attendance.
- **Additional Annual Leave**:

- **Friendly & Fun Working Environment**

**Working Hour**: Monday to Friday 8.30am - 6pm

**Location**:

- Bandar Botanic, Klang

Pay: RM1,700.00 - RM2,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Professional development

Application Question(s):

- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Coordination: 1 year (preferred)

Work Location: In person

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