Customer Support Assistant

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Responsibilities:Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.Resolve installation and upgrading problems.Coordinate equipment schedule to minimize system downtime.Conduct customer orientation and technical training on all aspects of equipment maintenance support...

Responsibilities:Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.Resolve installation and upgrading problems.Coordinate equipment schedule to minimize system downtime.Conduct customer orientation and technical training on all aspects of equipment maintenance support...

Technical Support Specialist (Shift-Based)Work Hours: 9-hour shift including 1-hour lunchShift Timing: Between 7:00 PM MYT – 7:00 AM MYT (rotational/night shift)Open to Fresh GraduatesKey ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Troubleshoot technical issues using knowledge of applications, products, and vendor...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Embark on a Challenging & Rewarding Career!- Proudly recognized with “Best Employer Award 2023” by EPF, we believe in empowering our employees to reach their full potential through ongoing development and career advancement opportunities. Discover the career paths available and start your journey with us today. Benefits with PentamasterBonus &...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Key Responsibilities:Provide customer support via telephone, email, and chat.Troubleshoot issues using basic technical product knowledge.Use internal tools to resolve customer problems and document interactions in real-time.Escalate complex issues to appropriate teams under supervision.Communicate solutions clearly and effectively to both technical and...

Company DescriptionIByte Technology Solutions goes beyond traditional software development and consulting services. We specialize in talent acquisition and resource supply, ensuring our clients have access to top professionals in the industry. Our dedication to excellence extends beyond creating innovative solutions, as we comprehend the importance of...