Human Resource Business Partner

2 weeks ago

Damansara, Malaysia Strato Solutions Sdn Bhd Full time

**Job brief**
We are looking for an **HR Business Partner (HRBP)** for our Manpower & Recruitment business unit, to create long-term, trusting relationships with our clients. The HRBP’s role is to oversee a portfolio of assigned clients, manage the inquiries pertaining resources availability, new requests, conducting interviews and client management from existing clients and actively seek new resource requirement opportunities. Great networking and communication skills is an advantage

**What does a HRBP do?**
HRBP responsibilities include developing strong relationships with clients, connecting with key business executives and stakeholders and preparing sales reports. HRBP also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Finance and Recruitment Consulting departments) to improve the entire client experience.

Ultimately, a successful HRBP should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our HR & Recruitment services in the long-run.

**Responsibilities**
- Serve as the lead point of contact for all clients account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, clients stakeholders and executive sponsors
- Ensure the timely and successful delivery of monthly timesheet, billing
- Perform regular reconciliation of billing and payment follow-up
- Clearly communicate the progress of monthly/quarterly performance reviews to internal and external stakeholders by preparing report and presentation
- Receive and track resources requests from clients, CV submissions and interviews arrangement with client on a timely basis
- Prepare weekly Statement of Account reports on recruitment status
- Assist with challenging client requests or issue escalations as needed

**Requirements**:

- Minimum experience in HRBP 2 - 3 years
- Proven work experience as an HR Account Manager, HRBP or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience MS Office (particularly MS Excel and Powerpoint)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- BA/BS degree in Business Administration, HR or relevant field

**Location: Sunway Nexis, Kota Damansara**

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Professional development

**Experience**:

- HUM: 3 years (preferred)

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